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Open Enrollment Programs - SMS Inc

Open Enrollment Programs
For more information
and to view the program schedule.

Our next PPI Open
Enrollment Sessions:


Three-Day Special Session:
April 20-22, 2010
in Nashua, New Hampshire

Enroll Now! - SMS Inc

SMS is proud to introduce Your e-Coach, an on-line learning system for understanding and building your Emotional Intelligence and Self-Leadership. Your e-Coach will help you move forward toward your goals
and ideals.

To learn more and to try Your e-Coach for Free!


Positive Power and Influence Program

Using Influence to Maintain
or Build Relationships

Positive power and influence skills can help you meet personal objectives and maintain or build positive working relationships simultaneously.


Seven Situations Where Influence is Essential
Sometimes you must be influential to succeed.


Trainer Certification - SMS Inc.

Trainer Certification

Our Trainer Certification process supports organizations who want to develop the capability internally to deliver our programs.


Our management and professional development programs are tailored to the unique challenges facing an individual or organization.

Corporate Headquarters
Nashua Office Park
98 Spit Brook Road, Suite 201
Nashua, NH 03062-5737 USA
Tel: 603.897.1200
Fax: 603.897.1300

Negotiation Strategy and Tactics Program

Negotiation Strategy and Tactics prepares participants to reach quality working agreements via a consistently effective process of negotiation.

What is the purpose of the program?

Price. Priorities. Schedules. Resource allocation.... Many everyday decisions are subject to negotiation. Yet for most people, negotiation is not easy.

Natural-born negotiators are rare. And few people consciously develop a consistently effective approach to negotiation on their own. This deficit in negotiation skills leads to personal frustration as well as incalculable losses in opportunity, efficiency, and productivity.

Negotiation Strategy and Tactics provides a proven negotiating process and corresponding skills anyone can apply to consistently achieve definitive agreements, strengthen work relationships, avoid nonproductive conflicts, and make more efficient use of that most precious of resources...time.

Participants apply Negotiation Strategy and Tactics to:

  • Enter negotiations with confidence and a strong sense of purpose
  • Avoid unnecessary, nonproductive conflicts
  • Build sustained mutual trust with negotiating partners
  • Clearly prioritize their negotiating objectives
  • Improve cross-functional, supplier and client relationships
  • Become more effective team members/team leaders

Who is the program for?

Negotiation Strategy and Tactics is designed for everyone who regularly negotiates in pursuit of work objectives, including those who:

  • Work in sales
  • Manage relationships with vendors
  • Negotiate salaries and benefits with direct reports
  • Negotiate for resources and support
  • Coordinate with other units or departments

What is in the program?

Situation Management Systems, Inc. | Nashua Office Park | 98 Spit Brook Road, Suite 201 | Nashua, NH 03062-5737 USA
© 2009 SMS, Inc. All rights reserved. | Tel: 603.897.1200 | Fax: 603.897.1300 | Email:
info@smsinc.com